1. Introduction Welcome to Holista Ltd (“we,” “us,” or “our”). These General Terms and Conditions (“Terms”) govern your use of our website, www.holista.co.uk (the “Website”), and the purchase of our products or services. By accessing or using our Website, you agree to comply with and be bound by these Terms.
2. Company Information Holista Ltd is a company registered in England and Wales under company number 14393044. Our registered office address is 4 Godstone Place, 57 High Street, High Street, Godstone, England, RH9 8LT.
3. Use of the Website 3.1. The Website is intended for personal and lawful use. 3.2. You agree not to misuse the Website, including but not limited to introducing viruses, attempting unauthorized access, or using the Website for fraudulent purposes. 3.3. We reserve the right to modify or withdraw the Website at any time without notice.
4. Products and Services 4.1. All products and services displayed on the Website are subject to availability. 4.2. We strive to ensure that all product descriptions, images, and pricing are accurate. However, errors may occur, and we reserve the right to correct any inaccuracies or cancel orders affected by such errors.
5. Ordering and Payment 5.1. By placing an order on the Website, you confirm that you are at least 18 years old and legally capable of entering into binding contracts. 5.2. All prices are displayed in GBP (£) and include VAT unless otherwise specified. 5.3. Payments must be made through the methods specified on the Website. Orders will not be processed until payment is received.
6. Delivery and Returns 6.1. Delivery times are estimates and may vary. We are not responsible for delays caused by third-party couriers. 6.2. You have the right to return products within 14 days of receipt for a refund, provided they are unused and in their original packaging. Return shipping costs are your responsibility unless the product is faulty.
7. Limitation of Liability 7.1. To the extent permitted by law, Holista Ltd shall not be liable for any indirect, consequential, or incidental damages arising out of or related to the use of our Website or products. 7.2. Our total liability to you for any claims arising from these Terms shall not exceed the amount paid by you for the product or service in question.
8. Intellectual Property 8.1. All content on the Website, including text, images, and logos, is the property of Holista Ltd or its licensors and is protected by copyright and other intellectual property laws. 8.2. You may not reproduce, distribute, or create derivative works from any content on the Website without our prior written consent.
9. Privacy Policy 9.1. We are committed to protecting your privacy. Please review our Privacy Policy for details on how we collect, use, and store your personal information.
10. Governing Law 10.1. These Terms shall be governed by and construed in accordance with the laws of England and Wales. 10.2. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Changes to Terms 11.1. We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on the Website. 11.2. Your continued use of the Website following any changes constitutes acceptance of the updated Terms.
12. Contact Us For questions or concerns regarding these Terms, please contact us at:
Holista Ltd
4 Godstone Place
57 High Street
Godstone, England, RH9 8LT
Email: info@holista.co.uk
Phone: +44 7845 723 553